Your site's security is of utmost important to us. We do understand all the money, time and effort you put in it. That is why we provide you with world class security system for keeping it at bay from hackers and viruses.
High Security
- CISP/SDP Compliance
- Built-in Redundancy
- Regular Backups
- Facility Maintenance
- Bandwidth and Network
- Data Storage
- Technical Support
- At a Glance
High Security
- SSL certificate provided by VeriSign® (SSL certificate provider for the top 10 U.S. banks and 93 percent of Fortune 500 companies)
- A physically secure data center monitored 24/7. Facility access is limited to experienced IT personnel
- Multiple firewalls to prevent unwarranted intrusion by hackers and viruses
- Regular updating and patching of system software and antivirus utilities

CISP/SDP Compliance
- Compliance with the guidelines set forth by the Visa and MasterCard CISP and SDP programs
- Adherence to a strict password policy for all employees and StoresOnline merchants

Built-in Redundancy
- Redundancy built throughout the entire hosting infrastructure, including a clustered storage environment, redundant servers, power circuits, Internet Service Providers, Internet connections, and more
- Failover redundancy in key areas, helping to ensure zero downtime in the event of a server or database failure

Regular Backup with Onsite and Offsite Storage
- Daily and weekly backups of all sites and databases
- Backup tapes stored onsite and offsite
- Tapes stored offsite in a secure granite repository that is highly resistant to all types of natural or nuclear disasters

Facility Maintenance and 24/7 Monitoring
- An Uninterrupted Power Supply and Backup Generator, coupled with a fire suppressive gas release system to guard against fire and power outage
- Dedicated air conditioning, ensuring a temperature-controlled environment for proper hardware functionality
- Data center vital signs monitored on a 24/7 basis
- IT staff members on call 24/7 to correct problems if an essential component fails
- An established Intrusion Detection System
- Weekly vulnerability scanning by Security Metrics®

High Bandwidth and Network
- Multiple Internet Service Providers
- More than enough bandwidth to handle the high number of requests received by StoresOnline servers
- Enterprise-level routers, switches, and networking (Cisco Systems® technologies)

Data Storage
- Clustered environment (redundancy)
- EMC2® storage (enterprise-level RAID 5 technology)
- Oracle® 10G (RAC) database (enterprise-level RAID 1 technology)

Technical Support
- Email support
- 24/7 online chat support
- Live phone support
- Domain management